A high-quality basketball wood floor is not a one-time transaction, but needs long-term professional maintenance and technical support to maintain its best performance. NB basketball wood floor has established a complete 10-year long-term after-sales service system across the country, which can provide customers with all-round protection from the acceptance after installation to the daily maintenance guidance in the later stage.
After the installation of the floor is completed, NB will provide customers with a formal 10-year quality guarantee. Within the warranty period, if there are any non-human damage problems such as floor arching, cracking, and abnormal sound, the NB after-sales team will arrive at the site within 48 hours to solve the problem for free, without causing the venue to be closed for a long time and affecting the operation. At the same time, NB will also arrange professional after-sales personnel to visit the venue regularly every year, check the use of the floor on site, and guide the venue management personnel to carry out correct daily cleaning and maintenance, so as to avoid the damage of the floor caused by incorrect operation.
Many venue operators who have used NB after-sales service said that this long-term service system makes them feel very at ease. Unlike some small manufacturers who disappear after the installation is completed, NB's after-sales team has always been there, which allows them to focus on the operation of the venue without worrying about the later maintenance of the floor. This kind of responsible after-sales concept has also made NB basketball wood floor's word of mouth in the industry better and better, and more and more customers are willing to choose NB products.
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